Privacy Policy

This Privacy Policy outlines in detail the manner in which She Boutique collects, processes, stores, discloses, and safeguards personal information of users accessing or using its website and services. By visiting the website, creating an account, placing an order, or otherwise interacting with the platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

She Boutique is committed to maintaining the confidentiality, integrity, and security of personal data and adopts reasonable administrative, technical, and physical safeguards to protect such data against unauthorized access, disclosure, alteration, or destruction.

This Privacy Policy forms an integral part of the Terms & Conditions and shall be read in conjunction with them. In the event of any conflict, the Terms & Conditions shall prevail unless otherwise specified.

This Privacy Policy applies to all personal data collected through:

• The official website of She Boutique
• Communication via email, phone, or messaging platforms
• Order placement and transaction processes
• Customer support interactions

This Policy applies only to information collected directly by She Boutique and does not extend to third-party websites, applications, or services that may be linked to or integrated with the platform.

Users are encouraged to review the privacy policies of such third-party platforms independently before engaging with them.

We collect various categories of information to effectively provide our services and enhance user experience.

3.1 Personal Identification Information

Include name, contact number, and email address voluntarily provided by users during account creation, order placement, or inquiries.

3.2 Address & Delivery Information

Includes residential or delivery address, postal code, and location details required for successful shipment of products.

3.3 Transaction & Order Data

Includes purchase history, product preferences, order details, and transaction identifiers necessary for processing and record-keeping.

3.4 Technical & Device Information

Includes IP address, browser type, device type, operating system, and usage patterns collected automatically through cookies and analytics tools.

3.5 Communication Data

Includes messages, feedback, reviews, complaints, and any correspondence between users and the Company.

We collect information through:

• Direct input from users during checkout or registration
• Automatic data collection via cookies and tracking tools
• Communication via customer service channels
• Third-party integrations such as payment gateways

Users acknowledge that failure to provide certain required information may result in inability to access certain services or complete transactions.

The collected data is used for legitimate business purposes, including but not limited to:

• Processing, confirming, and delivering orders
• Managing customer accounts and preferences
• Providing customer support and resolving issues
• Enhancing website performance and user experience
• Conducting internal analytics and research
• Preventing fraudulent transactions and ensuring security
• Sending transactional and promotional communications

Under no circumstances is personal data used for unlawful purposes.

She Boutique does not store or process sensitive financial information such as debit/credit card numbers, CVV, PINs, or banking credentials. All payments are securely processed through authorized third-party payment gateways.

Users acknowledge and agree that:

• Transactions are subject to the terms of the payment provider
• She Boutique is not liable for payment gateway failures
• Users must ensure the confidentiality of their payment credentials

We may share limited personal information with third parties strictly for operational purposes.

7.1 Logistics Partners

For order processing, shipping, and delivery.

7.2 Payment Processors

For secure transaction handling.

7.3 Service Providers

For hosting, analytics, communication, and IT support.

We implement industry-standard security measures, including:

• Encrypted data transmission
• Secure server infrastructure
• Restricted access to authorized personnel
• Continuous monitoring for vulnerabilities

Despite these measures, users acknowledge that no system is completely secure, and data transmission over the internet carries inherent risks.

Personal data is retained only for as long as necessary to:

• Full fill the purposes outlined in this Policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Upon expiry of retention periods, data may be securely deleted or anonymized

Cookies are small data files stored on user devices to improve website functionality.

We use cookies to:

• Maintain session information
• Analyse website traffic
• Personalize user experience

Users may disable cookies through browser settings, though this may affect certain functionalities.

The She Boutique website may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by the Company. These links are provided solely for user convenience and do not imply any endorsement, affiliation, or responsibility on the part of She Boutique.

Users acknowledge and agree that:

• She Boutique has no control over the privacy practices, policies, or content of such third-party platforms.
• Accessing third-party links is done entirely at the user’s own risk
• Any personal information shared with third-party websites is governed by their respective privacy policies and not by this Privacy Policy.
• She Boutique shall not be liable for any loss, misuse, or unauthorized disclosure of data arising from interactions with third-party platforms.

Users are strongly advised to review the privacy policies and terms of use of any external websites before providing personal information.

She Boutique does not knowingly collect, solicit, or store personal information from individuals under the age of 18 years. The website and services are intended for use by adults capable of entering into legally binding agreements.

In the event that:

• Personal data of a minor is inadvertently collected,
• A parent or guardian becomes aware of such data collection,

They are encouraged to contact She Boutique immediately for removal of such information.

Upon verification:

• The Company shall take reasonable steps to delete such data from its records.
• Any related accounts or transactions may be suspended or terminated.

She Boutique shall not be held liable for any data submitted by minors without parental or guardian consent.

She Boutique may use user information to send communications related to services, transactions, and promotional activities.

13.1 Types of Communication

• Order confirmations, invoices, and delivery updates
• Customer support responses and service-related notifications
• Promotional messages, offers, and product updates

13.2 User Consent

By using the website and providing contact details, users consent to receive such communications.

• However, transactional and service-related messages cannot be opted out as they are essential to order processing and service delivery.

13.3 Communication Channels

Communication may be sent via:

• Email
• SMS
• Phone calls
• Messaging platforms

She Boutique shall not be responsible for delays or failures in communication due to incorrect contact details provided by the user.

She Boutique maintains strict mechanisms to detect, prevent, and mitigate fraudulent activities on its platform.

14.1 Monitoring Measures

• Real-time transaction monitoring
• Suspicious activity detection systems
• Pattern recognition and risk analysis

14.2 Verification Process

In certain cases, users may be required to:

• Provide additional identification
• Confirm transaction details
• Verify payment information

14.3 Preventive Actions

She Boutique reserves the right to:

• Delay or cancel suspicious orders
• Block or suspend user accounts
• Refuse service without prior notice

Users are solely responsible for ensuring that all information provided to She Boutique is accurate, complete, and up to date.

15.1 User Obligations

• Provide correct name, address, and contact details
• Update information when necessary
• Ensure accuracy during order placement

She Boutique shall not be held liable for any loss arising from incorrect data provided by the user.

By accessing or using the She Boutique website, users explicitly consent to:

• Collection of personal data
• Processing and storage of such data
• Use of data for purposes outlined in this Policy

Consent is deemed to be provided when:

• A user places an order
• Submits personal information
• Continues to use the website

To the maximum extent permitted by law, She Boutique shall not be liable for:

• Unauthorized access due to external cyber-attacks
• Data loss caused by system failures beyond control
• Breaches arising from third-party service providers
• User negligence in protecting personal information

Total liability, if any, shall be limited to the value of transactions made by the user.

She Boutique reserves the right to modify this Privacy Policy at any time without prior notice.

18.1 Update Mechanism

• Changes will be posted on the website
• Effective immediately upon publication

18.2 User Responsibility

Users are encouraged to:

• Review the Policy periodically
• Stay informed of updates

Continued use of the website constitutes acceptance of revised terms.

This Privacy Policy constitutes the complete and exclusive statement of understanding between the user and She Boutique regarding the collection, use, and protection of personal data.

19.1 Supersession of Prior Agreements

• This Policy supersedes all prior communications, representations, or agreements, whether written or oral, relating to data privacy

19.2 No Reliance

Users acknowledge that:

• They have not relied on any statement or representation not expressly included in this Policy

19.3 Binding Nature

• This Policy is binding upon all users accessing or using the website
• Forms an integral part of the Terms & Conditions

19.4 No Partnership

Nothing in this Policy shall be deemed to create:

• Any partnership, joint venture, or agency relationship between the user and She Boutique

For any questions, concerns, complaints, or requests related to this Privacy Policy or personal data handling, users may contact She Boutique using the details below:

20.1 Official Contact Channelss

• Email: asyed5128@gmail.com
• Phone: 9789844339
• Address: New No.101, Old No.45, Bharathi Salai, Triplicane, Chennai, Tamil Nadu – 600005